Walgreens in Las Vegas, NV Closed now

Reviews about Walgreens

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  October 29, 2019, by Deanna Del Rio
  Called 2/16/18 @ 8:50AM and was on hold for 17 minutes before anyone even acknowledged I was on hold, they just kept picking up the phone and putting it back on hold without even a "please hold". I needed a price for generic Adderall and got the prices. I asked if they accepted discount pharmacy cards for this prescriptions, because so many locations don't. I was told yes, they did. So, I go there to transfer my prescription from Smiths to this Walgreens. I was told I couldn't transfer it, I had to bring in the actual prescription. So, I went to Smiths and picked up the prescription and brought it back. As I was dropping it off, I asked what the price would be for the generic with my discount card. Not only did they now say they don't accept discount cards, but they called me a liar when I told them that I had called just a few hours earlier and was told they did accept the discount cards (both the tech and the pharmacist denied it). It was the tech who told me they did over the phone, because I recognized her unique accent. A big ZERO in customer service all around. I will also be filing a complaint with the state licensing board, as my phone has as app that records every call, so I have the actual call that proves they said they accepted the discount card, no matter how much they want to deny it. Walgreens corporate will also be getting a formal complaint from me with a copy of the phone recording. I will NEVER use Walgreens anywhere for my prescription needs or anything else, as this is the 3rd Walgreens that I have had bad experiences with, so treating your customers like liars and with no respect seems to be the culture that Walgreens promotes.